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This Privacy Policy describes how Pitchwise ("we", "us", or "our") collects, uses, and discloses your personal information when you use our service.
1. Information We Collect
We collect information you provide directly to us, including your name, email address, and any content you upload (such as match clips and team data). We also collect usage data and analytics to improve the service.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our service; to process transactions; to communicate with you; and to comply with legal obligations.
3. Data Processing
Match clips and other content you upload are processed by AI models to generate tactical analysis. We do not use your uploaded content to train our models or for any purpose other than providing the service to you.
4. Data Sharing
We do not sell your personal information. We may share information with trusted third-party service providers (such as Stripe for payments and cloud hosting providers) solely to operate the service. All providers are bound by strict confidentiality obligations.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the service. You may delete your account at any time, which will remove your personal data and uploaded content from our systems.
6. Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorised access. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, please contact us at support@pitchwise.app.
8. Cookies
We use cookies and similar technologies to operate and personalise the service. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@pitchwise.app.